OUR MOBILE APPS
Learn everything there is to know about our mobile apps and their usage.
General mobile app questions
- What are our driving analysis mobile apps used for?
- How do I install the app on my phone?
- How can I register and join my team / company?
- Why do I need to provide my email address to connect to the app?
- What data do our mobile apps collect?
- With which OS (software versions) are our mobile apps supported?
App features information
- How do the streak of hits works?
- How do the badges work?
- What information can I find in "Coaching"?
- What information can I find in the logbook?
- What information can I find on the "Timeline" screen?
- What is the difference between an authorized and an unauthorized call?
Trips detection
- What if my trips are not recorded by the app?
- Is the application able to automatically detect a wrong setting (auto diagnosis)?
- Can the app work without GPS?
- What happens if the phone loses the GPS signal during a trip?
- What happens if the phone is not connected to a mobile network during a trip?
- Can my trips be saved if I have no battery left?
Smartphone settings
- How to disable battery optimization on your Oppo smartphone?
- How to disable battery optimization on your smartphone?
- How to disable battery optimization on your Asus smartphone?
- How to disable battery optimization on your Huawei smartphone?
- How to disable battery optimization on your OnePlus smartphone?
- How to disable battery optimization on your Samsung smartphone?
Vehicle settings
- How does the mileage tracking work?
- How can I add a vehicle into the app?
- Is it possible to replace or delete a vehicle?
- Is it possible to choose the model of your vehicle?
- I don't know the exact model or reference of my vehicle, what can I do?
- Is it possible to edit the vehicle name?